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Logo: Western University Canada

Why use Connect-IT,
Western's internet service provider in residence?

Wireless service throughout residence
High speed wired service in each room
No monthly bandwidth limits
Excellent student support team

Connect-IT is your secure internet connection in residence. Our friendly student support team is here for you on move-in day and the rest of the academic year.

Questions? We have answers! Call us at 519-661-4225 or email us at

Connect with Us
Contact Us

Our Hotline   519-661-4225

September 12, 2022–December 9, 2022

  • Sunday 6:00 pm–9:00 pm
  • Monday–Thursday 4:00 pm–10:00 pm
  • Friday–Saturday 2:00 pm–5:00 pm

Exam Hours (December 10, 2022–December 22, 2022)

  • Sunday–Saturday 2:00 pm–4:00 pm

Please note, we will be closed from Friday, December 23 to Saturday, January 7 for the Winter Break. For urgent requests, please email
All Hours
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What is Connect-IT?
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Additional Device Registration
Connecting a game console or second computer? Submit this form!