Finding Your Computer's MAC Address

In order to register an additional wired device (computer, game console, Smart TV etc), you will be required to provide the MAC address of that device in our Additional Device Registration Form. MAC address (also known as "Physical Address", "LAN Address" or "Ethernet ID") is a unique number burned onto a chip on the network card inside your device which distinguishes it from other devices. It consists of 12 hexadecimal numbers and looks something like this: BC:34:FF:9A:00:12.

Please note that you do not have to register devices that only connect to our wireless service.

Additional Device Registration is for wired devices only.

For instructions on how to find your computer's MAC address, refer to the instructions below categorized by operating system. If you would like to register a video game system, please see the Gaming page for instructions on finding console MAC addresses.

How to Find Your Computer's MAC Address

• Windows
• macOS
• Chrome OS
• How to Find Your Game Console's MAC Address

Windows

1. Connect an Ethernet cable from your computer to the port in the wall of your residence room
2. Press the start icon and type cmd
3. Right click on Command Prompt and select Run as administrator
4. Type ipconfig/all into the Command Prompt and hit the Enter key
5. Under Ethernet adapter Ethernet (or Ethernet adapter Local Area Connection), locate the wired MAC Address listed as Physical Address
6. Record this number and input it into the Additional Device Registration Form along with your name and Western username

macOS 11 (Big Sur) to macOS 13 (Ventura)

1. Connect an Ethernet cable from your computer to the port in the wall of your residence room
2. Click on the Apple icon on the top left of your screen, then click System Preferences (or click System Settings)
3. Click Network
4. Select Ethernet (or Thunderbolt Ethernet or the name of your USB Ethernet Adapter)
5. Select Advanced (or Details)
6. Select Hardware
7. The MAC Address will be displayed in the list
8. Record this number and input it into the Additional Device Registration Form along with your name and Western username

Chrome OS

1. Connect an Ethernet cable from your computer to the port in the wall of your residence room
2. Click on the status icon on the bottom left of your screen
3. Click on Ethernet
4. At the top of the window, click on the information icon
5. The MAC address will be displayed next to Ethernet
6. Record this number and input it into the Additional Device Registration Form along with your name and Western username