Finding Your Computer's MAC Address

In order to register an additional wired device (computer, game console, Smart TV etc), you will be required to provide the MAC address of that device in our Additional Device Registration Form. A MAC address (also known as "Physical Address" or "Ethernet ID") is a unique number burned onto a chip on the network card inside your computer which distinguishes it from other devices. It consists of 12 hexadecimal numbers and looks something like this: BC:34:FF:9A:00:12.

Please note that you do not have to register devices that only connect to our wireless network. You do not need to register your smartphone or tablet device in order to use our wireless service.

Additional Device Registration is for wired devices only.

For instructions on how to find your computer's MAC address, refer to the instructions below categorized by operating system. If you would like to register a video game system, please see the Gaming page for instructions on finding console MAC addresses.

How to Find Your Computer's MAC Address

• Windows
• macOS
• Chrome OS
• How to Find Your Game Console's MAC Address

Windows

1. Click the Start button on the taskbar and type cmd
2. Right click on Command Prompt and select Run as administrator
3. Type ipconfig/all into the Command Prompt and hit the Enter key
4. Under Ethernet adapter Ethernet (or Ethernet adapter Local Area Connection), locate the Wired MAC Address listed as Physical Address
5. Record this number and input it into the Additional Device Registration Form along with your name and Western username.

macOS 10.15 (Catalina) to macOS 12.5 (Monterey)

1. Click on the Apple icon and select "System Preferences"
2. Click on the "Network" icon.
   
3. Ensure that "Ethernet" is selected in the left column, and click on "Advanced"
   
4. Select the "Hardware" tab and the MAC address for your computer will be displayed next to "MAC Address"
   
5. Record this information and input it into the Additional Device Registration Form along with your name and Western username.

macOS 13 (Ventura)

1. Click on the Apple icon and select "System Settings"
2. Click "Network"
   
3. Click “Ethernet” or the name of your adapter
4. Click “Advanced”
   
5. Select the "Hardware" tab and the MAC address for your computer will be displayed next to "MAC Address"
   
6. Record this information and input it into the Additional Device Registration Form along with your name and Western username.

Chrome OS

1. Click on the Network icon
2. Click on "Ethernet"
3. At the top of the window, click on the information icon
4. The MAC address for your device will be displayed next to "Ethernet"
5. Record this number and input it into the Additional Device Registration Form along with your name and Western username.