The Connect-IT Hotline is open at the following times to answer any inquiries and to assist you with any issues you may encounter while using our internet services.
If you require our assistance, please contact our Hotline or request help here.
May 3rd – August 26th, 2021
Monday – Friday
10am – 12pm & 1pm – 3pm
September 3rd – September 6th, 2021
9am – 9pm
September 7th – September 11th, 2021
Tuesday 9am – 6pm
Wednesday 4pm – 10pm
Thursday 4pm – 10pm
Friday 4pm – 7pm
Saturday 3pm – 6pm
September 12th – April 3rd, 2021
Sunday 6pm – 9pm
Monday – Thursday 4pm – 10pm
Friday 2pm – 5pm
Saturday Closed
Summer August 27th – September 2nd
Thanksgiving October 10th – October 11th
Fall Reading Week October 31st – November 6th
Winter Holiday December 22nd – January 2nd
Spring Reading Week February 19th – February 26th
Easter April 15th – April 17th
The Internet Connection Guide contains helpful instructions for configuring your devices for our wired and wireless internet services. If you are experiencing problems connecting to the internet in your residence room and the solution cannot be found in this guide, please call our Hotline at (519) 661 - 4225.
For any discrepancy between the online copy and print copy of the Internet Connection Guide for the current academic year, the most recent printed version will be deemed as correct unless otherwise stated.
