The Connect-IT Hotline is open at the following times to answer any inquiries and to assist you with any issues you may encounter while using our internet services.
If you require our assistance, please contact our Hotline or request help here.
February 8–February 18, 2022
Sunday–Friday 6:00 pm–9:00 pm
Saturday Closed
February 19–February 22, 2022
Saturday Closed
February 23–April 9, 2022
Sunday 6:00 pm–9:00 pm
Monday–Thursday 4:00 pm–10:00 pm
Friday 2:00 pm–5:00 pm
Saturday Closed
April 10–April 29, 2022
Sunday–Saturday 2:00 pm–4:00 pm
May 5–August 19, 2022
Monday–Friday 9:00 am–4:00 pm
Spring Reading Week February 19–February 22
Good Friday April 15
The Internet Connection Guide contains helpful instructions for configuring your devices for our wired and wireless internet services. If you are experiencing problems connecting to the internet in your residence room and the solution cannot be found in this guide, please call our Hotline at 519-661-4225.
For any discrepancy between the online copy and print copy of the Internet Connection Guide for the current academic year, the most recent printed version will be deemed as correct unless otherwise stated.
