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Internet Services

Connect-IT subscribers have access to our-high speed wired internet connection in their residence bedroom, and a convenient wireless service throughout their residence building. Our wireless service is the best connection for your phone, tablet, or casual laptop use. If you are completing academic quizzes or financial transaction, we strongly encourage you to use our high-speed wired connection instead.

In order to take full advantage of our wireless service, we ask that you turn off the wireless broadcasting on your printers. Signals from wireless printers also interfere with our wireless service. By turning off the wireless broadcasting and using a USB printer cable, you can ensure that you and your fellow residents can take full advantage of the wireless internet provided in your residence building.

Additionally, personal wireless routers are not allowed in residence as they also interfere with our wireless service. If you are having issues with your current wireless connection, please call our Hotline at (519)-661-4225.

Without a Connect-IT subscription, students are still able to access wireless internet in main campus buildings such as Natural Science or the University Community Centre. Any inquiries about wireless service on main campus should be directed to the WTS Helpdesk.

Our Hotline   (519) 661 - 4225

September 12th – April 3rd, 2021 (Regular Hours of Operation)

  • Sunday 6pm – 9pm
  • Monday – Thursday 4pm – 10pm
  • Friday 2pm – 5pm
  • Saturday Closed
All Hours
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