Connect-IT is the University's internet service provider in Western, Brescia, and Huron residences.
Connect-IT is included in a residence room charge. With access to Connect-IT, users can enjoy our-high speed wired internet connection in their residence bedroom, and a convenient wireless service throughout their residence building. More information can be found on our Internet Services support page.
Yes! Students living in residence can access Connect-IT (our wireless service) in their residence room, as well as in other spaces of residence.
Students can also access uwosecure-v2 (Campus wireless service) in main campus buildings such as the University Community Centre.
For more information, please visit wireless.uwo.ca 
No. Personal wireless routers broadcast interfering signals continuously and represent a security risk to the Connect-IT internet service. As a result, personal wireless routers are not permitted in residence. If you are having issues with your current wireless connection, please call our Hotline at 519-661-4225 so that we can explore potential solutions.
Wireless printers are not compatible with the security required by our wireless service. Additionally, signals from wireless printers also interfere with the wireless internet being provided to you and your fellow residents.
You can still use your printer by turning off the wireless broadcasting, and using a USB printer cable.
Nearly any computer, tablet, or smart phone can connect to our wireless and/or wired service. To ensure you have the best experience in the campus technical environment, we recommend that your device meets these recommended minimum specifications:
| Processor | Intel Core i3/i5 or AMD equivalent (PC or Mac) |
|---|---|
| Memory (RAM) | 6GB |
| Operating System | Windows 10 or macOS 11 or higher |
We provide full technical support for:
Please note that distributions of Linux operating systems may not be supported by our staff, but can connect to our services.
If you have any questions about your device specifications, please contact our Hotline at 519-661-4225 or email us at connect-it@uwo.ca.
Connect-IT has no monthly bandwidth limits. Please note that the primary purpose of our network service is to support the academic mission of the University.
To ensure equal access for all users, we do reserve the right to request that users monopolizing the network resources, reduce their usage. In order to preserve the integrity of the network, we also reserve the right to modify our bandwidth limits policy.
For more information please refer to our complete Bandwidth Guidelines.
For a complete list of what to bring, please visit our What to Bring page.
Although you are responsible for getting connected, we have an excellent student support team available to assist with configuration issues. For those who are experiencing connection difficulties, we recommend that they call our Hotline at 519-661-4225 and speak with a customer service representative. Hotline hours are available here.
Worried about your network speeds? You can run a speed test here: http://speedtest.uwo.pri/
Here's what your result means:
So how much speed do you need to connect?
Please leave us a detailed message if you are calling outside these times.
